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The resolution I’m seeking is a full refund. I need to receive $949 from Midland Power. And I’m happily send the generator back for them if they pay for the shipping charge. …

Customer Complaints 1 Customer Complaints Need to file a complaint? BBB is here to help. I called costumer service several times before I finalized the purchase, making sure that the generator will work for me as I was gonna use it in my Recreational Vehicle RV.

I received the generator after a short waiting, and was excited to use it for our first travel. That was the beginning of our not so pleasant journey. After reading through the manual, doing all necessary setups and connections it took us min to start it. It stopped working after a while but we thought maybe it was an overload. Luckily we have a solar generator with some solar panels so we used that system to finish our trip. Since then we tried to turn on this unit like times with no luck.

We changed the oil, changed the gasoline, cleaned the air filter,, recharged the battery, whatever we could do. The company gave as several service locations that they were supposedly working with. I finally find a location in Long Island, NY that said they will take a look at it. After a week they said the generator turned on and I thought they fixed it. I made a mistake; I didn’t try to turn on the unit when I picked it up.

Of course the next weekend when we wanted to use it it didn’t work again. I called Midland’s customer service, trying to ask for help. We had several really cold and cloudy days when we really needed the generator but again..

The customer service representative told me that unfortunately the manager is in vacation and will come back several days later, until that she can’t help me. She promised that she will find out if other service center could see the product.

She said she will call them up personally and will call me back. There was no follow up. No luck. He took the generator with him and finally yesterday he called me back, confirming what we already knew, that the generator is unrepairable. He said there is motor oil all over inside the unit; in the carburator, the air filter..

So I called the company back immediately letting them know what the technician said. He said he will call me back soon. That was hours ago! I’m done. I lost all patient with this company.

I have to work from our motorhome for a while. This is not the way to deal with a customer. I don’t want to go to any new service center. I just want my money back. Please help me solve this issue as soon as possible because we need to buy a machine that actually works.

And I’m happily send the generator back for them if they pay for the shipping charge.

Midland Power Inc

Midland Power Inc. is a Canadian distributor of automotive, recreational and sporting goods.

http://www.midlandpowerinc.com/

Midland Parts

Midland Power

Email us at [email protected] Tel: 416-609-0159 Fax: 416-609-8274 376 Magnetic Dr. Toronto, Ontario M3J 2C4, Canada ©2013 Midland Power Inc.All Rights …

http://www.midland-parts.ca/

Midland Power Cooperative A Touchstone Energy Cooperative

Midland Power Cooperative. 1005 E Lincoln Way PO Box 420. Jefferson, IA 50129 …

https://www.midlandpower.coop/

Portable Power Midland Radio

2nd Generation Power Station, silent, powerful, safe, easy-to-use, portable power $ 1,099.00 $ 599.99

https://midlandusa.com/product-category/portable-power/

Midland Power Cooperative – Home Facebook

Midland Power Cooperative, Jefferson, Iowa. 1,651 likes · 10 talking about this · 10 were here. Member-owned, not-for-profit electric cooperative that provides electric service in 17 counties in…

https://www.facebook.com/midlandpower

Midland Powersports – New & Used Powersports Vehicles …

Midland Power

Midland Powersports is located in a new state-of-the-art 30,000 square foot facility, and we have been in business since 1980. We are a multi-line dealership selling and servicing Kawasaki , Suzuki , Polaris , Honda , GEM , Husqvarna , Texas Bragg Trailers vehicles.

https://www.midlandpowersports.com/

Home – Midland Power Utility Corporation

Midland Power Utility Corporation sale to Newmarket-Tay Power Distribution Ltd. Serving the Greater Midland Area. Twitter. 3 days ago – Power has been restored to all customers. If you are still without power please call 705-526-9361. #OutageUpdate.

https://www.midlandpuc.on.ca/

Midland Power Inc Better Business Bureau® Profile

Midland Power

The resolution I’m seeking is a full refund. I need to receive $949 from Midland Power. And I’m happily send the generator back for them if they pay for the shipping charge. …

https://www.bbb.org/ca/on/north-york/profile/new-auto-parts/midland-power-inc-0107-1303004

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